Protecting Your child’s privacy is important to Us. We comply with the Children’s Online Privacy Protection Act (“COPPA”) to protect children’s privacy online. COPPA requires Us to inform parents and legal guardians how We collect, use and disclose personal information from children who are under 13 years of age. Capitalized terms used herein and not otherwise defined are defined as set forth in Our Privacy Policy.

We do not purposefully market to children. However, under certain circumstances, such as when You allow Your child to create an online Account, Your child may have access to Our Services.

A. Information We Collect from Children

If You allow Your child to open an Account with Us, We will ask You to consent to Our collection, use and disclosure of Your child’s personal information in connection with that Account. During sign-up, We will ask for Your child’s name, address, birthday, telephone number, email address, and social security number. To access his or her Account online, Your child will also need a username and password to access. Your child might be able to change some of this information within his or her online Account. You might not get notice if this happens. As part of registering Your child’s Account, You agree that We can collect the information Your child provides when changing his or her online Account.

We may also receive and store certain types of information automatically when Your child interacts with Us online or with Our mobile apps, including when he or she views activities or links while on Our web site. To learn about the information We collect automatically, please review the Usage Data section above.

We won’t require You or Your child to provide more information about Your child than is reasonably necessary. If We discover that We have collected information from a child in a manner inconsistent with COPPA, We will take appropriate steps to delete the information or seek consent from a parent or legal guardian.

B. How We Use Children’s Personal Information

Information collected from children (including personal information and information collected automatically) is never used or disclosed for third-party or behaviorally-targeted advertising. We never sell or rent children’s personal information, including to marketers, advertisers, or any other third-parties.

We use children’s information in the following ways: to provide Our Services, process transactions, verify their identity, respond to their requests and communicate with them, perform analytics about how they use Our Services, improving Our businesses, for security and safety purposes, to prevent fraud, as required by law or contract, to enforce Our terms and account agreements, and for any other use that We disclose to You in connection with Your child’s Account. Where permissible, We may also use children’s data that has been collected on an aggregate or anonymous basis (meaning that Your child is not identified) for various business purposes.

Please be aware that by allowing Your child to have an online Account, You are consenting to Your child viewing Our normal marketing messages that may be displayed to all Accounts.

C. Disclosure of Children’s Personal Information

We may share children’s personal information with Our Affiliates and other third parties where necessary and permitted. For example, We may share their information with Our Service Providers, Our Affiliates, in connection with a corporate transaction, to comply with legal requirements, to enforce Our terms and other rights and policies, to address fraud, security or technical issues, to respond to an emergency, or where it is otherwise necessary to protect Our customers or third parties.

We do not allow children to make their personal information publicly available through Our Services.

D. Parents’ Rights

Parents and legal guardians have the legal right to: review the personal information We have collected from Your child online, refuse to allow further use or collection of personal information from Your child, and delete the personal information We have collected from Your child online (unless We are required by law to retain it). However, if You decide that You don’t want Us to use or collect Your child’s personal information, or You ask Us to delete it, We may have to remove their online profile or close their Account.

To exercise any of these rights, please contact Us. You can contact Us:

By email: CustomerSupportDept@firstbankrichmond.com
By phone: (765) 962-2581