Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this statement carefully to understand what we do. 

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

• Social Security number
• Income
• Payment history
• Transaction history
• Credit history
• Credit scores

When you are no longer our customer, we continue to share your information as described in this statement.

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Mutual Federal chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information:

For our everyday business purposes. To process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus. 

• Does Mutual Federal share? Yes
• Can you limit this sharing? No

For our marketing purposes. To offer our products and services to you.

• Does Mutual Federal share? Yes
• Can you limit this sharing? No

For joint marketing with other financial companies.

• Does Mutual Federal share? No
• Can you limit this sharing? We don’t share

For our affiliates’ everyday business purposes. Information about your transactions and experiences.

• Does Mutual Federal share? No
• Can you limit this sharing? We don’t share

For our affiliates’ everyday business purposes. Information about your creditworthiness.

• Does Mutual Federal share? No
• Can you limit this sharing? We don’t share

For non-affiliates to market to you.

• Does Mutual Federal share? No
• Can you limit this sharing? We don’t share

Who Are We?

Who is providing this statement?

Mutual Federal means Mutual Federal, a division of First Bank Richmond.

How does Mutual Federal protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.

How does Mutual Federal collect my personal information?

We collect your personal information, for example, when you

• Open an account
• Apply for a loan
• Make deposits or withdrawals from your account
• Give us your contact information
• Provide your mortgage information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

• sharing for affiliates’ everyday business purposes – information about your creditworthiness
• affiliates from using your information to market to you
• sharing for non-affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

See below for more on your rights under state law.

Definitions

Affiliates.  Companies related by common ownership or control. They can be financial and non-financial companies.

• Mutual Federal does not share with our affiliates.

Non-affiliates.  Companies not related by common ownership or control. They can be financial and non-financial companies.

• Mutual Federal does not share with non-affiliates so they can market to you.

Joint Marketing.  A formal agreement between non-affiliated financial companies that together market financial products or services to you.

• Mutual Federal doesn’t jointly market.

Other Important Information

For Alaska, Illinois, Maryland and North Dakota Customers. 
We will not share personal information with non-affiliates either for them to market to you or for joint marketing – without your authorization.

For California Customers. 
We will not share personal information with non-affiliates either for them to market to you or for joint marketing – without your authorization. We will also limit our sharing of personal information about you with our affiliates to comply with all California privacy laws that apply to us.

For Massachusetts, Mississippi and New Jersey Customers. 
We will not share personal information from deposit or share relationships with non-affiliates either for them to market to you or for joint marketing – without your authorization.

For Vermont Members/Customers.
We will not disclose information about your creditworthiness to our affiliates and will not disclose your personal information, financial information, credit report, or health information to nonaffiliated third parties to market to you, other than as permitted by Vermont law, unless you authorize us to make those disclosures.

Additional information concerning our privacy policies can be found at mutualfederal.com/privacy or call (765) 962-2581.